Professional Liability Insurance

We are dedicated to providing outstanding service and support.

LBP President/Founder, Certified Insurance Agent

Laura Piro
LBP President/Founder, Certified Insurance Agent

If your business provides a service, advice, or expertise, there’s always a level of risk involved.

Even when you do everything right, clients can still claim something went wrong.

We see this all the time. Businesses assume general liability covers these situations, but it usually doesn’t.

What Professional Liability Insurance Covers

Professional liability insurance, also known as errors and omissions, protects your business against claims related to the services you provide.

That can include:

  • Claims of negligence

  • Mistakes or errors in your work

  • Missed deadlines or incomplete services

  • Failure to deliver expected results

It’s not about physical damage. It’s about the work itself.

What We See All the Time

  • Businesses relying only on general liability

  • Contracts requiring coverage that isn’t in place

  • Claims tied to misunderstandings or expectations

  • Growing businesses not updating their coverage

Most people don’t realize they need this until a client raises an issue.

Real World Situations

  • A client claims your work caused them financial loss

  • A missed detail leads to a project delay

  • A misunderstanding turns into a formal complaint

  • A contract requires professional liability coverage

These situations are more common than most business owners expect.

Coverage That Actually Matters

Errors & Omissions Coverage
Protects against claims tied to your services or advice.

Legal Defense Costs
Helps cover attorney fees and legal expenses.

Settlement Coverage
Covers costs if a claim is settled.

Claims Made Coverage
Applies to claims made while the policy is active, which is an important detail to understand.

Common Mistakes

  • Assuming general liability covers service related claims

  • Not carrying coverage when contracts require it

  • Letting coverage lapse and creating gaps

  • Choosing the lowest limits without considering risk

These are the issues that tend to create exposure.

Who Should Consider This Coverage

Professional liability is important for businesses that provide:

  • Consulting or advisory services

  • Design, planning, or technical work

  • Any service where clients rely on your expertise

If your work involves decisions, recommendations, or deliverables, this coverage matters.

A Simple Way to Think About It

General liability covers physical risks.

Professional liability covers the work you deliver.

If you’re not sure whether your current coverage protects you the way it should, LBP Insurance can walk through your policy with you and help you identify any gaps before they become problems.



Call 781-779-1853 or fill out the form to connect with us.